HM
Helena M
1 reviews | Active since Aug 2010
18 Feb 2016, 13:10
Painless, easy, less than a minute, I'm sure
THANK YOU Virgin active for the painless and easy way I was able to cancel my membership with you. <br> <br> I emailed my branch first to esquire what the correct steps are, they rep**** the same day. <br> I was told it will be 20 working days to be processed, I didn't mind. I had to either go into the branch or make a all to the call center, which i did. <br> I called the center, they asked me security questions, he was smart, he was intelligent, he was friendly, he was awesome. He asked me why and I told him and he thanked me and that was it. <br> NO long outdrawn slur of a convo about staying and this and that. <br> <br> Just to the point. Done. <br> Thank you for playing. <br> <br> H
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Replies (1)Virgin Active South Africa's replyOfficial
18 Feb 2016, 13:18Hello MichaB,
Thanks for the great feedback and for recognising the excellent service.
We're thrilled that Gamiet has provided you with such great service!
Kind Regards,
Tracy-Lee
Thanks for the great feedback and for recognising the excellent service.
We're thrilled that Gamiet has provided you with such great service!
Kind Regards,
Tracy-Lee
Virgin Active South Africa's reply18 Feb 2016, 13:18
Official
Hello MichaB,
Thanks for the great feedback and for recognising the excellent service.
We're thrilled that Gamiet has provided you with such great service!
Kind Regards,
Tracy-Lee
Thanks for the great feedback and for recognising the excellent service.
We're thrilled that Gamiet has provided you with such great service!
Kind Regards,
Tracy-Lee
