HM
Helena M

1 reviews | Active since Aug 2010

18 Feb 2016, 13:10

Painless, easy, less than a minute, I'm sure

THANK YOU Virgin active for the painless and easy way I was able to cancel my membership with you. <br> <br> I emailed my branch first to esquire what the correct steps are, they rep**** the same day. <br> I was told it will be 20 working days to be processed, I didn't mind. I had to either go into the branch or make a all to the call center, which i did. <br> I called the center, they asked me security questions, he was smart, he was intelligent, he was friendly, he was awesome. He asked me why and I told him and he thanked me and that was it. <br> NO long outdrawn slur of a convo about staying and this and that. <br> <br> Just to the point. Done. <br> Thank you for playing. <br> <br> H

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply18 Feb 2016, 13:18
Official
Hello MichaB,

Thanks for the great feedback and for recognising the excellent service.

We're thrilled that Gamiet has provided you with such great service!

Kind Regards,
Tracy-Lee