KM
Keke M

1 reviews | Active since Sept 2009

02 Feb 2015, 14:01

OWING SOMETHING I NEVER USED

I have been getting calls from MDB on behalf of Virgin Active stating that i owe just over R6000.00 for a membership since 2006 and i have been trying to inform them that i never took a membership ,i spoke to consultant who took my details as i was interested to joint and the next day i told him i cant join the gym for some reason but to my surprise i owe them , it would be understandable if i had been to one of the gyms but i have never during that time of the contract and i never even had qa membership card to access the gym... Money does not grow on trees so i cant pay for something that i never had its only fair <br>

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply02 Feb 2015, 16:37
Official
Hello kekem,

I have tried to touch base with you via your mobile phone today but to no avail.

On behalf of Virgin Active I would like to apologise profusely for the inconvenience caused to you during this time.

Please look out for an email from me explaining the outcome of this matter.

Kindest regards
Robyn