OWING MONEY TO VIRGIN ACTIVE AND UNABLE TO PAY!!!

A few months ago, my fiance and I joined our nearest Virgin Active Club with the best intentions. I don't have anything to complain about the staff members at the Virgin Active Club, they created us by name with a warm welcome and friendly smiles.

However, now my fiance has lost his job a few months ago, we are now unable to pay the monthly membership fee! I called the accounts department / collections department, and the treatment I received was so cold and judgemental! After I had explained to the Virgin Active Consultant that this is my situation, I haven't had the contract for a long time, not even a year, she blatantly told me that it will cost a ridiculous amount of R6000 if not more if I want to cancel my contract with them, or if I choose the other option, which is freezing my account for ONLY 2 MONTH BUT STILL HAVING TO PAY 50% OF MY MONTHLY INSTALMENT!!!

As I am now the only breadwinner of my family, after paying rent and school fees, have almost nothing left of my salary is still forced to pay Virgin Active.???

IT IS LIKE I HAVE SOLD MY SOUL TO THE DEVIL WITH THIS BOUNDING CONTRACT!!

I AM UNABLE TO PAY VIRGIN ACTIVE, I HAVE INFORMED THEM OF MY SITUATION!!!

BUT THEY WILL NOT UNDERSTAND OR MAKE A COMPROMISE!!!

MY ACCOUNT IS NOW APPROXIMATELY R3300 IN ARREARS NOW!

WHO KNOWS HOW LONG IT WILL TAKE FOR MY FIANCE TO FIND A JOB AGAIN?!?!

WHAT IS GOING TO HAPPEN GOING FORWARD WITH MY VIRGIN ACTIVE ACCOUNT???????

PLEASE CAN I GET SOME ADVICE????