Oversale of Membership Contracts

Id like to ask Virgin Active why I am being made to pay + R600pm in gym fees when I cannot even gym? I ask this because I, -a working woman- am only able to gym between the hours of 5am -6am, and 7pm to 9pm. For the past few weeks I have been attempting to gym in the evenings with no luck, this because there is NOT ONE machine, Pool Lane or available spaces are free due to an overwhelming amount of people.

This morning, I decided to go at 5am as I know this is usually a fairly quiet time. What a DISAPPOINTMENT! It was -believe it or not- WORSE than it is in the evening! I made the journey to Virgin Active Meyersdal for absolutely nothing once again. I attempted to just shower and go to work, but alas, there was no space in the bathrooms to do that either.

As a loyal member of Virgin Active SA for +3 years, I can confidently say that Virgin Active oversells their membership contracts for more paying clients. I have had enough. I will be cancelling my membership with Virgin Active today.

Sincerely, a very disappointed client.