IP
Izak P

1 reviews | Active since Apr 2013

08 Mar 2016, 07:25

Overcharged on fees

Virgin Active still overcharged us on fees although we spoke to them 3 times already. When phoning them they indicates one set of fees but the debit order still is another set of fees. They virtually legally *****s one's money!

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply08 Mar 2016, 11:05
Official
Hello chinchin,

I have tried to touch base with you via your mobile phone but to no avail.

On behalf of Virgin Active please accept my apology for the inconvenience caused.

Please look out for my email requesting further information in order to resolve your concerns.

I look forward to your response.

Regards
Robyn