Over charged me for a year and not resolving issue

<p>A year ago I moved from Jhb to CPT and changed jobs. I requested that I move gyms and was transferred. Upon examining my bank statements a two months ago I realised I have been over charged for a year. I pay vitality plus my virgin memebership and a club V membership for my son. Virgin active has been charginf me the same amount for my son as they are charging me. When I queried this I was told that his vitality memebership was cancelled. when I queried why as I have never cancelled it, no one could answer me. When I asked for it to be rectified I was told they would be on it. I then said I also wan to be refunded for the year I have been over charged. Its been a month since this report to virgin. Last night I got a bank notification and guess what I'm still being over charged and the issue is not sorted. Is Virgin trying to rob me here? No one has got back to me! I now want to cancel my virgin active membership as I wont stand for this and I want my money back for the last year and now more of paying almost double!!!</p>