MT
Mafedi T

1 reviews | Active since Jan 2016

15 Jan 2016, 10:05

outstanding voucher

when I joined the club in september I was adviced that i`m on a R900 adidas voucher promotion <br> if I visit the club 24 times ,I have exceeded the visit and now when I have to claim for the price im being told stories which I wasn't informed of <br> <br> and I find it very unacceptable as I have followed the processed as informed

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply15 Jan 2016, 14:12
Official
Hello mafedir,

Thank you so much for taking my call today.

On behalf of Virgin Active I once again would like to apologise for the level of service received.

We wish you all the best with your training.

Kind regards
Robyn