ONE AND HALF YEARS - R1590 . NO REFUND YET

I paid a member fee of R1590 to Virgin in May 2016 for my daughter ( ONE AND HALF YEARS AGO).

After a week the membership application could not be activated as I was told that she was over 18 and could not be covered by the Discovery Benefit.

I then requested a cancellation of the membership application. The person Memo left Virgin with my daughters application and receipt.

The manager at Sunninghill ( Zanele) is the most rude and abravise person. She kept dragging this refund although they lost the application and receipt.

I then was requested to get a bank statement to prove payment - Time and Money ( yet Virgin has my R1 590). They are refusing to pay the interest on these monies and for the time they have wasted

ONE AND HALF years - WHEN WILL I GET MY MONIES BACK !!!!