On-line Deals are Crab....

My wife and I were called on 28/12/25 by Dylan for Black Friday Deal... that we pay 75% discount provided we rejoin & there was also a R500 voucher from TAKEALOT not forgetting 50% off for month of Dec & Jan. We did that unfortunately my membership wasn't activated. At least Saturday he called back to activate my membership also the payments. On Monday 1st of Dec when I went to Virgin to check if my membership is active, it wasn't active, I called headoffice to let them know about my problem and I was told that it will be active by the end of business (17:00) and also asked the manager to call me. The club allowed me to enter manual for two days. On Tuesday The sales club manager took my details and log the call, on the 8th of Dec. that's when they head-office decided to call me an activate my membership... I asked about my monthly fee, what's going to happen about it? he said it will be on virgin active because I was inconvenienced. On the 12th my membership was blocked, because I didn't pay monthly fee....I paid at club to get access. On Monday I called head-office to asked them about our agreement of monthly fee because I already paid; they said the money I paid it will be allocated to Jan...but I see that my membership was immediately blocked on New Years Day (Holiday)... When I called on the 15th I also enquired about the TakeAlot vouchers that we were promised....they said they had a glitch with the first batch but we will be sorted out.... I Called on the 30th of Dec and I now get different story that it was first come first serve, I then requested someone to call me to give me a better explanation....even today no-one has called me, I only received an sms that I didn't pay my monthly fee....