FM
Fezile M

1 reviews | Active since May 2012

03 Feb 2016, 13:02

Old Gym Equipment WonderPark

Hi Gym in Wonderpark we don't get value for our money. Old equipment when you compare with other gyms around Gauteng. They are taking advantage of people because there is no any other gym in Pretoria North. Most gym around Gauteng are using latest equipment and that still using first generation trade mills. Virgin active SA please do something because is a disgrace to go to wonder park gym. I wonder if those buttons from the equipment works. Few showers, few old trade mills. Please upgrade your equipment so that we get value for our money. I am even thinking of terminating my membership to go to Planet fitness.<br> Wonder park Gym is disgusting they only think about profit. That Gym is also overcrowded with less equipment.

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply03 Feb 2016, 15:27
Official
Hello Fezmot,

Thank you so much for taking my call today.

On behalf of Virgin Active I once again would like to apologise for your experience.

As discussed, your concern has been escalated to the Club General Manager and it has been confirmed that a meeting has been setup for tomorrow.

Kindest regards
Robyn