aB
aviva B

1 reviews | Active since Jun 2015

27 Jun 2015, 12:31

Nothing for kids to do here......

I have raised this 4 over 1 year now- no result. Club V has little 4 kids to do, especially for an active 5 year old boy. the promise for years has been to extend the club to use the empty shop-NO RESULT-When it comes to the school holidays I want my son to be able to use the club-However the club uses public school holiday timetables even though most of the customers in this area use private schools. At easter my son could not use the club as there was not 1 day that the club holiday camp was open 4 private kids. I went to the manager, even gave her the school timetable, which she said she would utilise. For the impending August school holiday club, once again the public school calendar is being used & for one whole month there is not one activity day for my son to access.<br> The club takes your money every month and offers minimal service to our kids. 4 my son to sit there in front of a TV or a WI game does not promote a fitness culture-it promotes a 'couch potato' one-This is nonsense. If nothing happens 4 the August holiday, I will leave 4 Planet Fitness up the road at The Wanderers as there this is a large space, with bikes & an outdoor space with a jungle gym-NO PAYMENT HERE

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply29 Jun 2015, 13:36
Official
Hello A.B.R,

Thank you so much for taking my call today.

We appreciate your feedback provided in your post above.

I have escalated it to our senior management team and feedback will be provided shortly.

Kindest regards
Robyn