LM
Lehlogonolo M
1 reviews | Active since Jan 2013
28 Oct 2015, 11:22
Not responding to requests sent via contact forms
What is the use of having a contact us form if no one is going to call back? I have been sending requests on the Virgin Active Southgate contact form since yesterday and no one from the Southgate branch has called me...Really
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Replies (1)
Virgin Active South Africa's replyOfficial
28 Oct 2015, 13:20Hello HloniMash,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the lack of response.
I have addressed the concern with the management team at Southgate to ensure this process is managed better in the future.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the lack of response.
I have addressed the concern with the management team at Southgate to ensure this process is managed better in the future.
Kindest regards
Robyn
Virgin Active South Africa's reply28 Oct 2015, 13:20
Official
Hello HloniMash,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the lack of response.
I have addressed the concern with the management team at Southgate to ensure this process is managed better in the future.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the lack of response.
I have addressed the concern with the management team at Southgate to ensure this process is managed better in the future.
Kindest regards
Robyn