MN
Mboneleli N

1 reviews | Active since Nov 2009

11 Feb 2016, 16:32

Not living up to what you promise the customer

I am tired of you guys not living up to your promises, you were supposed to refund me a long time ago. Are you really running a business or a money scheme because you seem to be quick deducting amounts in people's accounts but you dont give whats due to them.

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply11 Feb 2016, 17:37
Official
Hello Mboneleli,

Thank you for taking my call and explaining your frustrations. I apoloigise that this has not been resolved yet - rest assured that I am giving it my full attention to ensure we live up to our promises.

Regards,
Dave