not fair enough,

i met virgin active consultant at unisa campus,she gave me wrong information about terms and condition about the gym for her own benefit to recruit me to sign,she told me i can cancel membership by giving the 20 days notice and no cancellation fees must be paid as long my account will be update ,i can cancel anytime,i was excited i was going to start to gym so the same day i visited virgin active website and i found out that she **** to me about cancellation of membership,i did call to virgin active sunny park branch the following day to cancel my membership since my membership wt immediate effect ,the told if it is about cancellation i have to speak to the consultant who assisted me to join the gym,the even gave me her contacts details,i did call her and tell her she **** to me about cancellation terms,she told everything she told me was true,so I asked i was a copy of the contract i want to read for my self as a proof,she keep on postponing,i did call your head office the promised they will come back to me they never did,February the deduct my money ,because i was not happy still waiting to resolve the matter i told the bank to stop the debit order