SR
SOS R
1 reviews | Active since Mar 2009
02 Jun 2015, 07:30
Not again
I was asked I needed 4 more gym visits and I got those but I see you went on and deducted more than the usual amount. This is even after I asked you to cancel my membership
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Replies (1)
Virgin Active South Africa's replyOfficial
02 Jun 2015, 11:26Hello NeedHelp,
Thank you so much for taking the time to chat with me and thank you for allowing me to clarify our usage policy regarding Vitality members.
I have, as agreed, liaised with Vitality to have your membership adjusted to the correct discounted rate as you have met your minimum club visit requirement.
I will be in contact with you once the changes have been made.
Please feel free to let me know if you require additional assistance.
Kind regards,
Nawaal
Thank you so much for taking the time to chat with me and thank you for allowing me to clarify our usage policy regarding Vitality members.
I have, as agreed, liaised with Vitality to have your membership adjusted to the correct discounted rate as you have met your minimum club visit requirement.
I will be in contact with you once the changes have been made.
Please feel free to let me know if you require additional assistance.
Kind regards,
Nawaal
Virgin Active South Africa's reply02 Jun 2015, 11:26
Official
Hello NeedHelp,
Thank you so much for taking the time to chat with me and thank you for allowing me to clarify our usage policy regarding Vitality members.
I have, as agreed, liaised with Vitality to have your membership adjusted to the correct discounted rate as you have met your minimum club visit requirement.
I will be in contact with you once the changes have been made.
Please feel free to let me know if you require additional assistance.
Kind regards,
Nawaal
Thank you so much for taking the time to chat with me and thank you for allowing me to clarify our usage policy regarding Vitality members.
I have, as agreed, liaised with Vitality to have your membership adjusted to the correct discounted rate as you have met your minimum club visit requirement.
I will be in contact with you once the changes have been made.
Please feel free to let me know if you require additional assistance.
Kind regards,
Nawaal