Not Active

Very disappointed by Virgin Active's "announcement" about re-opening. First I heard about it was when I saw a debit on my bank account. This led me to phone both Claremont gym, and Head Office - neither were answering their phone. Got hold of Claremont this morning who tell me that news of their opening was in "social media" (I haven't seen it) and their app (I don't need it and didn't know I was supposed to have it). This is a slick organisation and I expected better.