NORTHGATE/BELLAIRS VIRGIN ACTIVE -SALES GUYS LURE CUSTOMERS BY BEING DECIETFUL

Good day , On Sunday the 28th Of January 2024 i was Bamboozled by Sales Person "MAFA NTSELE" & His manager which name is to be confirmed of VIRGIN ACTIVE NORTHGATE / BELLAIRS - They firstly **** to me that would give me virgin active merchandise if i would sign up with their establishment on that day , With that being said my wife & i signed up with them and paid a R499.99 X 2 Fee for membership activation. Mafas manager then advised us that he would go and collect the merchandise from the Bellairs gym & return. He took more than 30mins to return so we opted to return the next day to collect. Thereafter when i call them to make arrangement's to collect , They now advise me that it is first come first serve basis & that the merchandise is finished. When i asked him why did he lie and promise us free bags, He tells me that i must cancel my contract because I'm still in the cooling off period. Mr Mafa also refuses to give me his managers name.