No Words

I've spent a miserable few months being a Virgin Active member. There is no way of contacting Virgin Active other than using HelloPeter. They do not respond to emails and their call centre has wasted ages of my life. I have been trying to cancel my membership, but there has been no response or acknowledgement of this. So I just stopped paying my monthly fee and hoped they would contact me. (I am not in the area of my club anymore, otherwise I could have walked in and done this verbally - not that I should have to waste my time like that.) So instead of contacting me, Virgin Active used my banking details (which they obtained with my original sign-up) to set up a debit order and just started taking money out of my account - helping themselves to \monthly fees"regardless of wether I still want to be a member or not. I have emailed and phoned to no avail (as always"