No statement??

Upon a request for a statement, I was informed that its only available during office hours. I left a message for the admin staff to leave my statement at the reception & I'll collect the next day, nothing has happened. This has now been requested by myself 3 times, still not happening! <br> Some of us also work from 08h00 - 16h00, therefore, is the gym not able to assist outside of those hours? I find this unbelievable.<br> Zama just stares at you blasnkly & Nomhle apologises but did anyone make an effort to take my details again!! & try to give it to admin?? Obviously not, as yhere is still no print out??<br> Terrible front desk service! Must be there to swipe cards only???