IR
Ignitious R

1 reviews | Active since Sept 2012

26 Jan 2016, 09:06

No Soap and dirty bathroom

I would like to complain about Virgin active branch Tramshed. This morning I went there and in the shower there were no soap at all I checked on each shower but all of the holder were just empty.When I asked the reception he told me the people working in there only start at 6 am. I was so angry because u open at 5 but people responsible to look after the branch start an hour later. That nonsense.<br> <br> I will never recommend anyone to join the Virgin active gym aspecially tramshed branch.

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply26 Jan 2016, 12:15
Official
Hello ignitious,

Thank you for taking the time to chat to me.

Please accept our apologies for the inconvenience caused.

Rest assured the Club Manager, Eka will be investigating your concerns and will be addressing it with the relevant supplier.

Please let us know if you need any further assistance.

Kind Regards,
Tracy-Lee