No service from Old Eds Manager or staff

I have been trying to get through to anyone at Old Eds but the phone simply rings with no answer.<br> <br> I then used the website to contact the Manager where you are promised a response, but am still waiting for one, over a week later.<br> <br> All I want is to cancel my contract (which may be why I am not getting a response).<br> <br> I find this unacceptable lack of service.