JP
Jan P

1 reviews | Active since Oct 2015

14 Oct 2015, 14:03

No service and no care

I received a call from ***.<br> <br> When I phoned back later, the reception (Xolani at that moment) and Admin department at that branch has no care. When you phone to ask who called or in regards with what they were calling, then they say \uhhhh

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply14 Oct 2015, 16:07
Official
Hello JayC62C,

Thank you so much for taking my call today.

On behalf of Virgin Active I once again would like to apologise for the level of service received.

I will address your concerns mentioned with the Club General Manager and feedback will be provided shortly.

Kind regards
Robyn