NT
Natasha T

1 reviews | Active since Nov 2014

28 Apr 2015, 22:33

NO RESPONSE TO POLITE REQUEST

Approximately 2 weeks ago I logged an online request with Durbanville Virgin Active.<br> <br> My request was quite simple. I'd inquired on the possibility of accommodating people who work full days with their classes. Their current class schedule only accommodates housewives and unemployed fold. All Yoga classes at 08:00 am and 17:15/30. The average person who works in Cape Town will only make it back to Durbanville by 18:15/30.<br> <br> I have received no response, on whether this is a possibility or not., If it is a case of shortage of staff then this must be reviewed.<br> <br> However, no response for weeks.

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply29 Apr 2015, 13:11
Official
Hello NatashaThompson,

Thank you so much for taking my call today.

On behalf of Virgin Active I would like to apologise for the lack of response received.

As per the feedback provided to you today, the management team will re-look at their group training roster and we will try our best to accommodate our members.

Kindest regards
Robyn