OB
OCKERT B
1 reviews | Active since Aug 2013
22 Jun 2015, 13:42
no response from manager
I've lodge a complaint on Virgins website on the 29 May 2015. I received a reply that someone will contact me or I must phone the manager(obviously he/she don't have time for complaints)<br> Nobody called me. it is no use to complain on the website talking to a robot. Also tried a second time.<br> The Branches don't have email addresses?? Virgin unactive
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Virgin Active South Africa's replyOfficial
22 Jun 2015, 14:14Hello helloockie,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the lack of response.
Your concern has been addressed with the club manager, Serijke, and she will be in touch with you shortly as requested.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the lack of response.
Your concern has been addressed with the club manager, Serijke, and she will be in touch with you shortly as requested.
Kindest regards
Robyn
Virgin Active South Africa's reply22 Jun 2015, 14:14
Official
Hello helloockie,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the lack of response.
Your concern has been addressed with the club manager, Serijke, and she will be in touch with you shortly as requested.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the lack of response.
Your concern has been addressed with the club manager, Serijke, and she will be in touch with you shortly as requested.
Kindest regards
Robyn