SW
STACEY W

1 reviews | Active since Dec 2011

03 Jan 2016, 14:33

No response

When I signed up I was promised a R1300 voucher if I Completed My 24 Visits. My 24 visits were completed in the required time period but no voucher was given. I enquired at the gym and no feedback was given, I sent an email to head office and no feedback was given. I am still waiting for a response.

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply04 Jan 2016, 12:50
Official
Hello staceywantenaar,

Thank you so much for taking my call today.

We sincerely apologise for what had transpired.

We are looking into the matter and I will be in contact with you shortly with feedback.

Regards
Robyn