CM
Claire M
1 reviews | Active since Aug 2015
21 Sept 2015, 19:52
No Refund
I joined Virginia active privately and then two days later decided to switch to the discovery Health option. I was promised that my money for the private contract and I have been waiting for two months. I called Virign Active 10 days ago and they promised the money would be in in for days. To date I have not received my money back.
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Virgin Active South Africa's replyOfficial
22 Sept 2015, 09:04Hello cmyburgh70,
Thank you so much for taking may call today.
On behalf of Virgin Active I once again would like to apologise for the level of service received.
Your refund has been approved for payment and will reflect in your bank account within 48 hours.
Kind regards
Robyn
Thank you so much for taking may call today.
On behalf of Virgin Active I once again would like to apologise for the level of service received.
Your refund has been approved for payment and will reflect in your bank account within 48 hours.
Kind regards
Robyn
Virgin Active South Africa's reply22 Sept 2015, 09:04
Official
Hello cmyburgh70,
Thank you so much for taking may call today.
On behalf of Virgin Active I once again would like to apologise for the level of service received.
Your refund has been approved for payment and will reflect in your bank account within 48 hours.
Kind regards
Robyn
Thank you so much for taking may call today.
On behalf of Virgin Active I once again would like to apologise for the level of service received.
Your refund has been approved for payment and will reflect in your bank account within 48 hours.
Kind regards
Robyn