1 reviews | Active since Jul 2009
No parking for virgin active members
With the best interest of the public in mind I feel this report needs to be made public in anticipation that action would be taken to rectify the ongoing problem of parking within the Virgin Active Workshop franchise.<br> <br> I had arrived at the club in anticipation of using the squash facilities as it was the nearest club from where I lived that offered this facility. To my dismay I was told that my parking would not be verified and it would be to my account with no solution.I strongly feel that for this reason, the parking should be on the account of the franchise as they offer no substitute for parking but the parking in the mall.For anyone who uses gym facilities for more than 4 times a week, parking is an additional cost on top of the pricy membership and it should be stated before signing any contract that this cost will not be bourne on the franchise owner. Until this is rectified I will continue to act under the power of 'word of mouth' for anyone that I come across interested in joining the franchise, this is not acceptable that prospective members are not informed of the lack of parking within these facilities.
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience caused when you visited our Durban club.
In our lease agreement, free parking was not negotiated with the tenants as we did not want our members at the Durban club to incur additional costs on their premiums and a majority of our members utilises public transport.
Thank you very much for your feedback and we will take it into consideration when our lease is up for renewal.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience caused when you visited our Durban club.
In our lease agreement, free parking was not negotiated with the tenants as we did not want our members at the Durban club to incur additional costs on their premiums and a majority of our members utilises public transport.
Thank you very much for your feedback and we will take it into consideration when our lease is up for renewal.
Kindest regards
Robyn
