lM
lotty M

1 reviews | Active since Jan 2013

14 Nov 2015, 16:42

No notification what so ever, really???

So virgin active sunnypark decided to take their hairdryers for repairs and not inform their clients...how convenient. I went there today to realise after washing my hair that the hair dryers are out for repairs and there is just no note mentioning that. I want to believe that next time clients will be taken serious and be informed of such inconveniences...while still on it I went to the nearest hair salon because I could not afford to dent my image just to have my hair dried up. I will as a result appreciate my R50.00 for such an expense thank you.

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply16 Nov 2015, 09:05
Official
Hello lottymathabatha,

I have tried to touch base with you via your mobile phone but to no avail.

Please accept my apology on behalf of Virgin Active for the inconvenience caused.

We are looking into the matter and feedback will be provided to you shortly.

Kind regards
Robyn