No more walking that extra mile for a client

Being with Virgin Active Ecopark for over 6yrs now. With everything getting so expensive I tried to phone and see if they can offer me a better deal as I'm only using the gym 2/3times a week the rest I do outdoor running or cycling. Unfortunately I work 7 to 4 daily, all they can offer me is a off-peak package cheaper but only allowed 8 to 4 to go gym. The weight section which I'm mostly using is old weights that seemed it came from another Virgin Active which was upgraded, but you expect us to pay almost R600 for that. You don't even try to negotiate a better package nor does any manager or team leader speak to you, they only give feedback via the consultant back. No more trying to go that extra mile for a customer. I will be going to Planet fitness and I will be canceling my contract with Virgin.