No hairdryers, no sms, Virgin Active The Point should know not to mess with ladies hair

Virgin Active The Point has known about their ladies bathroom hairdryers not being functional since Saturday and yet did not think to inform their members about this via sms as they do for water or power outages. I have to now sit at work with wet hair in a state because of this. Had they sent out an sms yesterday, I could have planned for this. Had they informed me this morning when I walked in the door I would have gone to another gym. Clearly seeing as they now have the same manager that I complained about last time at Fores****, their level of service is going down the drain. Their reply that they have ordered replacement hairdryerss really does not help me looking horrid today. This is totally unacceptable. As a Cape Town member I cannot use some facilities due to water restrictions and now I can't even blowdry my hair with the little water that I get to use after gym - yet I still have to pay the same membership fees as members in other provinces who have access to all services. This is even more unacceptable.