DM
Devashnee M
1 reviews | Active since May 2014
08 Jul 2015, 08:37
No final Feedback-no action on continuos request
changed my club membership to the 'Fourways Quad\ in March 2015 as I was led to believe this would later include the upcoming Dainfern Square club.<br> about 2 weeks ago I emailed Virgin Active to move my membership to Dainfern club and they wanted to charge me a transfer fee which I requested to be waivered due to being misinformed. VA granted this waiver which I appreciate however
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Virgin Active South Africa's replyOfficial
08 Jul 2015, 13:30Hello DivaMoodley,
I have tried calling you today but unfortunately to no avail.
From and on behalf of Virgin Active we would like to apologise for the lack of service received by us. Please rest assured we are trying our best to resolve your concerns.
I know that Luschano has been in contact with you today to resolve the matter raised here within.
Please note, If you require any further assistance please do not hesitate to contact me directly on ***
Thanking You,
Chris M
I have tried calling you today but unfortunately to no avail.
From and on behalf of Virgin Active we would like to apologise for the lack of service received by us. Please rest assured we are trying our best to resolve your concerns.
I know that Luschano has been in contact with you today to resolve the matter raised here within.
Please note, If you require any further assistance please do not hesitate to contact me directly on ***
Thanking You,
Chris M
Virgin Active South Africa's reply08 Jul 2015, 13:30
Official
Hello DivaMoodley,
I have tried calling you today but unfortunately to no avail.
From and on behalf of Virgin Active we would like to apologise for the lack of service received by us. Please rest assured we are trying our best to resolve your concerns.
I know that Luschano has been in contact with you today to resolve the matter raised here within.
Please note, If you require any further assistance please do not hesitate to contact me directly on ***
Thanking You,
Chris M
I have tried calling you today but unfortunately to no avail.
From and on behalf of Virgin Active we would like to apologise for the lack of service received by us. Please rest assured we are trying our best to resolve your concerns.
I know that Luschano has been in contact with you today to resolve the matter raised here within.
Please note, If you require any further assistance please do not hesitate to contact me directly on ***
Thanking You,
Chris M