No feedback from Manager and false information

So 3days ago I phoned the Stellenbosch club to ask about discomfort and miscommunication sms sent to clients that because of the work being done in the club we can visit any other club excluding Red and Exclusive. When I visited the club the smell of paint and dust do affect my breathing so I visited a club about 20km away as I need to start with my off season for 2020. Arrived at the club and was told that there was no such agreement in place. So on Wednesday I phoned and was told by reception that only premium members can visit other clubs and if I have a problem with the paint smell and dust I will have to avoide the Stellenbosch club and cant visit any other club. She than advised that manager Mr Miles will contact me within the same day but till now nothing. The timing of this revamp is off aswell as winter sports athletes do off season this time of year and do more conditioning then fitness. Can I get feedback regarding the false sms send and estimate to how long I still have to avoid the gym and fall behind on my program.