No Feedback after numerous complaints

I had taken out a contract for 12 months because i was unsure of how long i would be wih my previous job.<br> I kept paying my monthly subcription fee every single month, however when i went to cancel my contract i was told that i can not cancel the contract as it has not yet lapsed 18 months. When i disputed that I was told that there is nothing that they can do.<br> <br> I advised the branch manager at the Virgin Active in benoni that I was not pleased with the fact that I am unable to cancel the contract, I requested for the copy of the contract to see if there is a clause stating that I can not cancel the contract. To my dismay they handed me a contract that now states that it is for 24 months.<br> This can not be true, I took a contract for 12 months I reported this to the manager and to the staff members and I was told that the girl (Nokuphiwa) that helped me with my contract was fired for forging customers details. I now understood why my contract changed from 12 months to 24 months.<br> <br> After a few months of complaining and with nothing being done, Virgin Active came to my current job and once again I complained. To date no feedback has been given and money is still being debited from