sS
sechaba S
1 reviews | Active since Jul 2011
09 Feb 2015, 12:40
No feedback
I sent an email last week to freeze my account but no one is getting back to me to avoid normal fee while I wouldn't be use my membership. Why is Hello Peter the only language you understand? Cos you only get back to me after I complained
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Virgin Active South Africa's replyOfficial
09 Feb 2015, 13:26Hello nationwise,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the lack of response.
As discussed, I have processed your freezing for 6 months and I advised that your membership will automatically reactive after the freezing period.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the lack of response.
As discussed, I have processed your freezing for 6 months and I advised that your membership will automatically reactive after the freezing period.
Kindest regards
Robyn
Virgin Active South Africa's reply09 Feb 2015, 13:26
Official
Hello nationwise,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the lack of response.
As discussed, I have processed your freezing for 6 months and I advised that your membership will automatically reactive after the freezing period.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the lack of response.
As discussed, I have processed your freezing for 6 months and I advised that your membership will automatically reactive after the freezing period.
Kindest regards
Robyn