No Customer help at all !

I have reopened a 2 year contract with virgin active in March 2019 so the contract is still relatively new . My concern is that I am going overseas for 2 years in November 2019 I have tried to compromise with them seeing as the contract is in my name . I asked them can't someone else go in my place then it will still be worth it ....their reply is simply NO ! I have called Virgin active customer care and they simple cant help me I have been a virgin active member since 2016 but one thing is for sure I will not be joining again in the future !