No conclusion on ****** cell phone

It has now been three months since my cellphone was quite probably, (based on footage I was not able to view due to your policy on gym users not having access to security cams, which meant despite you asking me to lodge a case with police this was not possible as it would be hearsay based on what you had seen on the cameras), ****** by your sub-contracted worker, (Incident no. VAPL-***3), I have had zero feedback from you regarding my submitted claim. <br> <br> Very disappointed in firstly the inadequate procedures available when an incident is captured on your cameras, and secondly in the level of feedback I have received from yourselves.