NO COMMUNICATION SKILLS WHAT SO EVER

ON THE 31ST OF JANUARY 2024 MYSELF AND MY WIFE WENT TO VIRGIN ACTIVE GYM IN MORALETA PARK TO GO FIND OUT ABOUT THE GYM AND THE KICK START PACKAGE. THE PERSON THAT HELPED US WAsS WILLIAM ORTON

WHEN EXPLAINING TO US I SEE HE WAS NOT ALL WAYS THERE WITH US LOOKING AROUND ETC. MYSELF AND MY WIFE WERE UNDER THE IMPESSION THAT WE HAVE TO PAY R499.00 FOR THE 2 OF US ONLY ONCE WE QUESTIONED HIM HE SAID O NO ITS R499.00 FOR THE OTHER PERSON SO WE WERE GIVEN FALSE INFORMATION

I SPOKE TO HIM THIS MORNING ABOUT SENDING ME PROOF THAT MY MEMBERSHIP HAS BEEN CANCELLED HE SAID HE WILL SEND IT SHORTLEY I HAVE JUST GOT A REPLY BACK FROM HIM THAT I OWE VIRGIN ACTIVE FAIRIE GLEN R3776.00 WHEN I USED TO GYM WITH THEM YEARS AGO WE ARE NOT TALKING ABOUT VIRGIN ACTIVE FAIRIE GLEN I AM TALKING ABOUT MORALETA VIRGIN ACTIVE BETTER THIS GETS SORTED OUT AND WHY MUST MY WIFE WAIT 14 WORKING DAYS FOR A REFUND OF 998.00 THIS IS PATHETIC

BEST YOU SORT THIS MATTER OUT ASAP