AP
Annas P
1 reviews | Active since May 2015
29 Jun 2015, 14:39
No Answer for 2 weeks...!!
I've been trying to contact Virgin Active Head Office for more than 2 weeks now. The accounts department... There is conveniently \No Answer"when put through to them but the other departments seem to be fine. You stay on hold and listen to a STUPID ZUMBA AD on loop... I need to get a hold of Virgin Active..... Call me...!! """
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Replies (1)
Virgin Active South Africa's replyOfficial
29 Jun 2015, 15:26Hello shlabit56,
Thank you so much for taking my call today.
Once again, please accept our sincere apology for the high call volumes that our call centre is experiencing.
As discussed, your membership has been cancelled and a confirmation email has been sent to you as well.
I trust that all is now in order.
Keep well.
Robyn
Thank you so much for taking my call today.
Once again, please accept our sincere apology for the high call volumes that our call centre is experiencing.
As discussed, your membership has been cancelled and a confirmation email has been sent to you as well.
I trust that all is now in order.
Keep well.
Robyn
Virgin Active South Africa's reply29 Jun 2015, 15:26
Official
Hello shlabit56,
Thank you so much for taking my call today.
Once again, please accept our sincere apology for the high call volumes that our call centre is experiencing.
As discussed, your membership has been cancelled and a confirmation email has been sent to you as well.
I trust that all is now in order.
Keep well.
Robyn
Thank you so much for taking my call today.
Once again, please accept our sincere apology for the high call volumes that our call centre is experiencing.
As discussed, your membership has been cancelled and a confirmation email has been sent to you as well.
I trust that all is now in order.
Keep well.
Robyn