NEW MARKET VIRGIN ACTIVE DISSAPOINTMENT

First and foremost i want to comment on how staff at the new market virgin active allow they friends into classes they didn't even book for and us who actually booked are told to turn back because of capacity. i also want to comment on the manner they address they clients which is us paying customers. clearly staying at home during lockdown did not teach them a single thing as they are rude and lack professionalism.

to whoever reading this rather cancel your membership or continue freezing your account. VIRGIN ACTIVE NEW MARKET is not accommodating in any way!!!! but you guys are very quick to debit our accounts. train your staff for pits sake. and work on this booking of classes issue we cant be turned away because we not friends with staff at virgin active new market. thoroughly disappointed. to think i pay to be treated like **** by your staff just ****es me off.