Negligence to the extreme.

I cancelled my account with Virgin active in January. I even paid the cancellation fee so that I may leave. I was sent email confirmation that my account was definitely cancelled. At the end of January I was debited and at the end of February I was debited again. No one has called me, no mail notification was sent. No communication at all.<br> <br> I called to find out what was happening. I was told that there was no order to cancel my account. But they could see the cancellation payment I made in January. This is insulting if they think I'll believe this for a second. I spoke with a lady Cape in the Gate branch. I asked her to mail me with confirmation of everything we discussed. I still have nothing. No one cares!! This is the typical trash gym stories we've all heard about. Gyms not wanting to release subscriptions even though we PAY you to leave. <br> <br> I'm expecting this to continue for another 6 months and then when I stop paying, Virgin active will send their assault squad of lawyers. Only to waste my time and money. I'm beyond upset and even more frustrated. Virgin active is no different to any other shady gym. They take what they want and do as they please. I will be taking this furthe