National Management's blatant lie

<p>It becomes very disappointing, terrible and disgusting to realise that even the national management takes their clients for fools, a week or so ago i communicated with you in writting and you responded to me both telephonically and it writting reassuring me and i must say that had put me at ease. It was very sad to recieve an email from you backtracking on your promise and not even apologizing for your lie, in case you had foggoten your promise, it was that you would retain Ismael of the Thornhill gym as for his classes and that was really pleasing but your recent email was emotionally paralysing to say the least. How am i suppose to take your brand seroiusly if i get **** to at the highest level, i really didn't expect such a behaviour from a corporate of your calibier, this is clear proof of the arrogance you possess, i want to make it clear to you as a matter of fact that you are not the only gym around town and that this blatant arrogancy of yours will leave you with 100+ members less at your gyms in Polokwane, take us seriously for we are paying clients and we deserve to be happy, respected and altimately recieve value for our money.</p>