MY VIRGIN ACTIVE EXPERIENCE. AS **** AS A ****SHOW CAN GET.

I signed up for a 12 month all access membership at Virgin Active Fores****. 1st month I was just supposed to pay the registration fee only and then pay 60% for the 1st 3 months of the contract. A day after signing the contract I got a notification from my bank about an attempted direct debit,which was wild considering that I was advised 1st month would be free. I have attempted to amicably solve this with the sales rep, unsuccessfully. I got in touch with a girl called Thuli from their collections/customer service team who dropped the call on me. My sales rep apologized for the inconvenience and said the only thing he can do is give me a bag for the inconvenience and "misunderstanding" & that the premium will only go up if I don't pay the premium.