My Virgin Active account was handed over to MBD

I have been having financial difficulties and as such, my debit orders weren't going through. I had numerous phone calls from VA where I explained the situation to them and they said they would make a note on the system. In the beginning of March, a lady from the Head office in Cape Town phoned me and said that my account had been cancelled due to inactivity on 1 January '15 and that I only had to pay for the last three months of 2014.<br> <br> I again explained my situation and the lady said she understood, would make a note on the system and that if I could make a payment every month of about R50 or so, just so that my account wouldn't be handed over. I agreed with her and thanked her. <br> <br> A week later I get a sms stating that my acc has been handed over to MBD Attorneys. I don't understand why it's been handed over if I have an arrangement with VA? The woman who phoned me was incredibly rude and failed to properly explain what the call was about. I've had more phone calls after that (each one equally as unproductive as the first), emails and sms's. <br> <br> I wish to have this matter resolved without going to court, but refuse to deal with MBD. Please email me as I can't take calls. [URL Removed]