Mrs

Hi Please can someone Assist with this Total *******

I did not even get a contract to read

From Virgin Active

Thank you for taking the time out to contact us at Virgin Active. It is sad that you wish to cancel your contract but I can absolutely assist you. I have viewed your contract and see that you currently still within your contractual period with 9 months left. Should you wish to cancel the following will apply: • A 40% (R1537.20) cancellation fee is charged. • This fee is payable immediately and will be deducted via EFT. • You may access our club until the 31st of May 2018. • Your contract will be cancelled for end of this month and no further debits will be deducted. • We offer a value added service where we freeze your membership at 50% (R213.50) a month for a maximum of 2 months. • During the freezing period you will not be allowed access into our clubs. You may request to unfreeze at any time by contacting me or by calling our call centre on ***. Kindly confirm should you wish to proceed in cancelling your contract.

Please do not hesitate to contact me should you need further assistance or information.

Many thanks.

Shanaaz

Web Admin VIRGIN ACTIVE HEALTH CLUBS - SOUTH AFRICA

www.virginactive.co.za

Live happily ever active

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