1 reviews | Active since Nov 2010
Most ********* and unhelpful company ever!
<p>I joined the Bryan park branch over 5 years ago. From the start I realised the manager was in over his head and didn't know what he was doing. I assumed he was new and felt sorry for him and came in numerous times to fix his mistakes most of which meant I had to wait for before going to gym.</p> <p>Eventually he asked if I didn't want to cancel my contract - I had payed and it wasn't working out.</p> <p>He said he'd cancel it and I left .</p> <p>I later discovered he hasn't cancelled and I owed money!</p> <p>I wrote repeatly to the complaints department and didn't receive any reply.</p> <p>After posting on hellopeter I received a reply telling me to say I had received a reply!!</p> <p>After hundreds of attempts I received another rude "reply" offering to reduce my bill if I accepted immediately.</p> <p>I have never experienced such stupid rude and useless people before. </p> <p>No-one is interested in hearing my issue or assisting me in resolving it. It is now just a fact that I owe money and am in the wrong and I do not accept that .</p> <p>I would advise everyone to be very careful before signing with this ********* company.</p>
I have tried calling you and left a message on your phone. I have also emailed you and would really like to help resolve this. Please reply to my email so that we can assist you.
Regards,
Dave
I have tried calling you and left a message on your phone. I have also emailed you and would really like to help resolve this. Please reply to my email so that we can assist you.
Regards,
Dave
Hi,
After posting my complaint I received a responce immediately from Dave
Luis at Virgin Active and the matter was resolved within a couple of days.
Thank you Dave!
Hi,
After posting my complaint I received a responce immediately from Dave
Luis at Virgin Active and the matter was resolved within a couple of days.
Thank you Dave!
