1 reviews | Active since Nov 2015
Most poorly managed i have ever come across! Staff
4 hours and no reply, maybe i need to send this to Ross Faregher, Rick Jaffe and Jason Grippa, maybe then i will get this resolved. <br> <br> Willem Marais<br> <br> ***<br> <br> Begin forwarded message:<br> <br> From: [Email Removed]<br> Date: 20 November 2015 at 07:36:18 SAST<br> To: [Email Removed]<br> Subject: Feedback from Virgin Active website<br> <br> Good day,<br> <br> I would like to inform:<br> <br> Ive been a member nearly 9 years now, and last night was the last straw for the extremely poor service at Northridge club!<br> <br> Previously i have mentioned that it is unacceptable that no staff is visible and that all weights are lying around.<br> <br> Previously i have given proof of this by means of photos, nothing has been done!<br> <br> So now, i will make sure that every opportunity i have to take photos of how poorly managed the club is, and i will make sure the whole of Bloemfontein and rest of SA KNOWS THIS!<br> <br> I am paying R400 a month, my contract states i must put my weights on their places, NOT SPEND hours looking for them!<br> <br> 3 staff members laughed at me when i complained last night! SO GET ME, i will not stop until this is sorted! You will be known for the most poor club ever!<br> <br> Or contact me to resolve this!<br> <br> ***<br>
Thank you so much for taking our call.
We are terribly sorry for the experience.
Please rest assured that we are addressing this matter urgently.
Kindest regards
Tracy-Lee
Thank you so much for taking our call.
We are terribly sorry for the experience.
Please rest assured that we are addressing this matter urgently.
Kindest regards
Tracy-Lee
