1 reviews | Active since Aug 2016
MONEY HUNGRY
<p>This is utter nonsense..</p> <p>I have tried emailing and contacting you - with no feedback or response whatsoever.</p> <p>Due to circumstances, not once have I had he chance to go to ANY Virgin Active - (check your records, assuming you can) since signing up. Life has gotten the best of me at the moment and I am too busy to visit a Gym at all.<br />Hence also not being able to respond or follow up.</p> <p>Now times have changed.</p> <p>I had debits going off to Virgin Active, to pay the previous debts that my MOTHER accumulated, however -how can you charge me for not visiting once and CONTINUE charging me!?</p> <p>I'm looking forward to making sure all existing debit orders are CANCELLED & actually, I also want them REVERSED as I did not visit any Gym in your franchise.<br />You just want money?</p> <p>I am extremely dissatisfied on how you have handled matters and I will be claiming money back.</p> <p>SORT THIS OUT!!!!</p> <p>Thank you for your time.</p>
We're so sorry about any frustration caused.
I have tried to contact you via the number provided, but to no avail.
I hope to be in touch with you soon to discuss your concerns in more detail and have this resolved.
Kind Regards,
Tracy-Lee
We're so sorry about any frustration caused.
I have tried to contact you via the number provided, but to no avail.
I hope to be in touch with you soon to discuss your concerns in more detail and have this resolved.
Kind Regards,
Tracy-Lee
