Miss Communication and falls advertising

I went to virgin active on the 29/07/2015 to open up a new membership and the guy by the name of TK assisted me , I am on discovery and I am using vitality , my vitality was not active i contacted discovery to activate this and it was activated the same day however the gentleman who was assisting load me and advised that I take a normal membership for the month of august and I will only pay the R740 at the end of August, the money was deducted on the the 01/08/2015 and I went to the bank to reverse the money as our agreement was to pay end of july.<br> There was a promotion running of R700 back when you join via vitality at the time and we had an agreement with the guy that if I come end of August I will have to pay R1300 to convert to vitality as he could not load me on vitality, I went there on Monday to see the guy, he was not available and left a message for him to contact me, that was never done.I go there today and spoke to the sales manager hoping she will be able to assist me on the matter , she told me that the promo was only for july and not for September and according to the agreement I was told it will still be running . now I have to pay R740 R1300 for vitality. I cant<br>