fM
feroza M
1 reviews | Active since Oct 2015
23 Oct 2015, 17:00
misleading consultant
Hi i signed 2 contracts with virgin active because the consultant said it is R100 a month. that was for the month of August. he also said August is free because of it being woman's month. Now i get call from lawyers saying i have to pay otherwise i will b blacklisted. my question is will anyone take out 2 contracts if it is R280 pp? the only reason why i took out a contract in the 1st place was because the consultant said it was R100 pm. now i hear it is R280 and apparently i cant cancel because there was a 5 day cooling off period which no one told me about.
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Replies (1)Virgin Active South Africa's replyOfficial
26 Oct 2015, 09:10Hello feroza@2,
Thank you so much for giving us the opportunity to look into your concerns.
Both Craig, the Club General Manager, and I will be looking into this matter on your behalf.
Thank you
Kind regards
Jacqui
Thank you so much for giving us the opportunity to look into your concerns.
Both Craig, the Club General Manager, and I will be looking into this matter on your behalf.
Thank you
Kind regards
Jacqui
Virgin Active South Africa's reply26 Oct 2015, 09:10
Official
Hello feroza@2,
Thank you so much for giving us the opportunity to look into your concerns.
Both Craig, the Club General Manager, and I will be looking into this matter on your behalf.
Thank you
Kind regards
Jacqui
Thank you so much for giving us the opportunity to look into your concerns.
Both Craig, the Club General Manager, and I will be looking into this matter on your behalf.
Thank you
Kind regards
Jacqui
