fM
feroza M

1 reviews | Active since Oct 2015

23 Oct 2015, 17:00

misleading consultant

Hi i signed 2 contracts with virgin active because the consultant said it is R100 a month. that was for the month of August. he also said August is free because of it being woman's month. Now i get call from lawyers saying i have to pay otherwise i will b blacklisted. my question is will anyone take out 2 contracts if it is R280 pp? the only reason why i took out a contract in the 1st place was because the consultant said it was R100 pm. now i hear it is R280 and apparently i cant cancel because there was a 5 day cooling off period which no one told me about.

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply26 Oct 2015, 09:10
Official
Hello feroza@2,

Thank you so much for giving us the opportunity to look into your concerns.

Both Craig, the Club General Manager, and I will be looking into this matter on your behalf.

Thank you

Kind regards

Jacqui