1 reviews | Active since Oct 2015
mislead and cheated
I was at work on the 25th of September where 2 virgin active consultants offered me a membership to get a voucher i told i wanted to join when i can get a bag he **** and said there are no more specials for bags for the rest of this year but he **** cause currently virgin active is running a promotion of a bag <br> i phoned this guy he said he would bring the bag for me but he still hasnt and his not taking my calls.<br> he put me on the wrong billing run i now owe the gym and my bank account is on a minus of -R319<br> im very upset and dissapointed to know that virgin active hires dishonest people as thier staff and train people to cheat us for our money just to get sales i want everybody to know how much of lies these consultants tell just for us to join thier gym im disappointed and its unacceptable to treat customers like this i wana cancel thier membership<br>
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the level of service received.
As discussed, I have escalated your concerns to the Club General Manager, Craig, and you will be contacted accordingly.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the level of service received.
As discussed, I have escalated your concerns to the Club General Manager, Craig, and you will be contacted accordingly.
Kindest regards
Robyn
